We deliver up to 15 miles from the shop, unless otherwise agreed.
Delivery fees are based on a tiered structure. No minimum order and FREE delivery on orders over £100. The more you spend the cheaper the delivery. Please see pricing below.
From the 1st of June, deliveries will be every Wednesday, no matter where you are within our delivery area.
Orders must be received by Tuesday 6pm to be included. Any orders received after this time will fall to the following week. We will deliver between 12 -7pm (these times are subject to change) If you have a preferred time please add a note at checkout and we will try to accommodate where possible.
To arrange delivery please select the products you would like and at checkout enter your postcode to see if you are eligible. If you are not eligible please get in touch as you may be just outside the above areas
Out of Stocks and Substitutes
Please order at least 3 working days in advance to ensure we can order any products that are out of stock. (backordered) For out of stock items it will depend on availability from suppliers. (Some deliver weekly others monthly) If there any problems with availability we will let you know as soon as possible and refund any items we are unable to supply or offer a substitute.
Substitutes will be provided without notice, unless you explicitly advise you would not like any.
Click & Collect
We also offer FREE Click & collect from our shop in Bisley. Select Click & Collect at Check Out. Please allow 24hrs for collection.
Collection times are during normal shop opening times. Bisley Mon-Sat 10:30am-4:00pm * Please wait for your ‘Ready for Collection’ email/text before arriving. Please collect as soon as you can after receiving the message, especially for frozen products as we do no have space to store it for long.
We will endeavor to enable collection same or next working day wherever possible. However as with local delivery, collection times will depend on stock availability. We unfortunately cannot guarantee all products will be available, especially if the items you order are pre-ordered (backorderd on confirmation) or limited availability.
If there any problems with availability we will let you know as soon as possible and refund any items we are unable to supply or offer a substitute.
We can only hold your items for 48hrs, a longer time may be arranged but you must get in touch to agree this. Any orders not collected in this time frame without contact may be cancelled without further notice. Refunds will be made for any orders that are paid.